Refunds & Returns

1. Refund Eligibility: We offer refunds for items returned within 30 days of receipt. No refunds can be issued after this period.

2. Return Process: To initiate a return, please contact Artichedolls at [email protected] to request a return authorization. Returns must be shipped back in their original condition, including packaging.

3. Return Postage: The buyer is responsible for all return shipping costs. We recommend using a trackable shipping service to ensure your item reaches us safely.

4. Item Condition: If the returned item shows signs of use or is not in its original condition, we may deduct from your refund to account for any loss in value.

5. Lost Items: In the case of lost items during shipping, we will need to work with the mail provider to conduct an investigation before determining eligibility for a partial refund.

If you have any questions or concerns about your order, please reach out to Artichedolls via email or Instagram!